NHTSA Complaint #11195409 — 2014 CHEVROLET CHEVEROLET SS

TL* THE CONTACT OWNS A 2014 CHEVROLET SS. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING LOST POWER AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRITAIN CHEVROLET CADILLAC (903-274-4401, LOCATED AT 4495 INTERSTATE HWY 30, GREENVILLE, TX 75402), BUT THE TECHNICIAN WAS UNABLE TO INSPECT THE VEHICLE RIGHT AWAY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING NEEDED TO BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER, BUT NO ONE ANSWERED THE PHONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.