NHTSA Complaint #11195401 — 2015 CHEVROLET TRAVERSE STEERING

Complaint Details

ODI Number	11195401
Vehicle	2015 CHEVROLET TRAVERSE
Component	STEERING
Date of Incident	April 9, 2019
Date Filed	April 10, 2019
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I HEARD A WHINE NOISE WHEN TURNING TO THE RIGHT TOOK IT TO THE DEALER THEY SAID IT WAS HARD TO FIND BUT THE POWER STEERING HOSE WAS DEFECTIVE AND NEEDED TO BE REPLACED AT 47000 MILES. THE NOISE ACTUALLY STARTED AROUND 37000 MILES BUT THE DEALERSHIP SAID IT WAS JUST MY IMAGINATION THEY COULD NOT FIND THE PROBLEM. NOW I DO SOME RESEARCH AND FIND IT'S A KNOWN PROBLEM WITH TRAVERSES AND THE DEALER STILL ACTS LIKE THEY HAVE NEVER SEEN IT HAPPEN BEFORE. JUST NEED TO GET IT ON RECORD IN CASE THE POWER STEERING GOES OUT ALL TOGETHER LIKE SOME OTHERS HAVE. A KNOWN PROBLEM I WOULD SAY.

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