NHTSA Complaint #11195249 — 2010 CHEVROLET IMPALA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11195249
Vehicle	2010 CHEVROLET IMPALA
Component	ENGINE
Date of Incident	April 4, 2019
Date Filed	April 9, 2019
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN THE CONTACT TURNED OFF THE VEHICLE, A LOUD ABNORMAL, TICKING NOISE WAS HEARD. THE NOISE ALSO OCCURRED WHEN THE ENGINE WAS STARTED AND LASTED AT LEAST ONE MINUTE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARL BLACK CHEVROLET (11500 E COLONIAL DRIVE, ORLANDO, FL 32817, 888-449-6517) WHERE IT WAS DIAGNOSED THAT A NEW BLENDER ACTUATOR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.

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