NHTSA Complaint #11195210 — 2015 CADILLAC ESCALADE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11195210
Vehicle	2015 CADILLAC ESCALADE
Component	ELECTRICAL SYSTEM
Date of Incident	January 25, 2019
Date Filed	April 18, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

S10 DOT/I: LETTER FROM CONGRESSMAN CLINE ON BEHALF OF CONSTITUENT REGARDING THE DIFFICULTY SHE IS EXPERIENCING WITH HER 2015 CADILLAC ESCALADE (ATTN: KJERSTEN CROKE). *LD THE CONSUMER STATED THE VEHICLE'S RADIATOR LEAKED DUE TO EXCESSIVE RECYCLING OF THE THERMOSTAT. COOLANT WAS LEAKING FROM THE RADIATOR TUBES. THIS FAILURE WAS REPAIRED PER THE TECHNICAL BULLETIN 9I1513E. THE VEHICLE WOULD VIBRATE. REPAIRS WERE ATTEMPTED, BUT THE VIBRATIONS RECURRED. THE TRIM ON THE DRIVERS SIDE WAS LOOSE. THE INTERIOR AND EXTERIOR LIGHTS WOULD REMAIN ON AFTER THE VEHICLE WAS POWERED OFF CAUSING THE BATTERY TO DIE. THE DEALERSHIP WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. *JS

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