NHTSA Complaint #11195036 — 2015 GMC SIERRA 1500

AIR CONDITIONING SYSTEM FAILURE. VEHICLE WAS TAKEN TO THE DEALERSHIP FOR OTHER RECALL RELATED SERVICE. I FURTHER REQUESTED THEY CHECK THE HVAC, AS IT STOPPED WORKING APPROXIMATELY 3 WEEKS AGO. I HAD IT RECHARGED ONCE, AND THE CHARGE FAILED TO HOLD. THE GMC DEALERSHIP IN MOBILE, AL EXPLAINED THEY HAVE RECEIVED A LARGE NUMBER OF COMPLAINTS ABOUT FAILURES OCCURRING TO THE AC SYSTEM. HE EXPLAINED IT CENTERS AROUND FAILURE OF A WELD IN THE COILS. HE STATED THE REPAIR COSTS APPROXIMATELY $1,300.00 AT THE DEALERSHIP...HE WAS DISCOUNTING THE COST TO $950.00 TO COMPETE WITH THE LOCAL VEHICLE AC SHOP WHICH CHARGES APPROX $800.00 FOR THE SAME SERVICE. HE ADVISED HE WAS NOT AWARE OF A RECALL FOR THE PROBLEM AND FURTHER ADVISED HE WAS SURPRISED GM HADN'T RECALLED, AS IT'S A KNOWN PROBLEM WITH THE SYSTEM. I AM FILING A FORMAL COMPLAINT IN HOPES OTHERS HAVE DONE THE SAME, AS GM SHOULD BE RESPONSIBLE FOR CORRECTING THIS FAILURE.