NHTSA Complaint #11194959 — 2009 CHEVROLET AVALANCHE 1500 AIR BAGS

Complaint Details

ODI Number	11194959
Vehicle	2009 CHEVROLET AVALANCHE 1500
Component	AIR BAGS
Date of Incident	April 2, 2016
Date Filed	April 9, 2019
Mileage	180,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

MY 2009 AVALANCHE LTZ HAS A DASH THAT HAS CRACKED COMPLETELY IN HALF, PLUS IS CRACKING ON THE AIRBAG PASSENGER SURROUND. MY CONCERN OTHER THAN SHRAPNEL IN THE EVENT THE AIRBAG DEPLOYS IS LOSS OF STEERING CONTROL WHEN THE DASH PIECES LODGE THEMSELVES BETWEEN THE STEERING WHEEL WHILE THE VEHICLE IS IN MOTION. THE DASH HAS NEVER BEEN ABUSED OR DAMAGED BY THE OWNER IN ANY WAY, AND THIS IS CLEARLY A MANUFACTURER DEFECT. ALMOST WITHOUT EXCEPTION I HAVE NOTICED THIS DEFECT IN EVERY TRUCK OF THIS TYPE. PLEASE HAVE AN AGENT CONTACT ME IF ADDITIONAL INFORMATION IS NECESSARY. MY LOCAL DEALER WANTS $1600 TO REPAIR THEIR DEFECT.

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