NHTSA Complaint #11194907 — 2012 FORD F-150 VISIBILITY/WIPER

Complaint Details

ODI Number	11194907
Vehicle	2012 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	April 8, 2019
Date Filed	April 9, 2019
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

ON A 50-DEGREE MORNING I WAS DRIVING TO WORK AND THERE WAS A HEAVY DEW. I TURNED MY REAR DEFROSTER ON AND APPROXIMATELY 3 OR 4 MINUTES LATER AS I WAS AT A STOP I HEARD A LOUD EXPLOSION/POP. I EXAMINED MY FRONT WINDSHIELD AND STARTED TO THINK WHAT COULD HAVE HAPPENED AND THEN WHEN I LOOKED IN MY REAR-VIEW MIRROR TO SEE IF SOMEONE HAD BUMPED ME I NOTICED MY BACK GLASS HAD EXPLODED. SINCE I WAS AT A FULL STOP AND I HAD NO IMPACT I GOT TO WONDERING THE CAUSE OF THE PROBLEM. AFTER GETTING TO WORK I RESEARCHED "REAR DEFROSTER CAUSES BACK GLASS TO BREAK". THIS IS A KNOWN PROBLEM THEREFOR I TOOK MY TRUCK TO OUR LOCAL FORD DEALER AND THEY DETERMINED A DEFECT IN THE DEFROSTER CAUSED THE ISSUE.

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