NHTSA Complaint #11194816 — 2011 DODGE GRAND CARAVAN

THIS VEHICLE HAS HAD MULTIPLE ISSUES WITH PREMATURE BRAKE PAD WEAR. IN FACT, IN OCTOBER 2017, THE VEHICLE HAD THE FOLLOWING COMPONENTS REPLACED: CALIPERS (BOTH FRONT AND BOTH REAR), ROTORS (BOTH FRONT AND BOTH REAR), BRAKE PADS (BOTH FRONT AND BOTH REAR) REPLACED BY PEP BOYS IN EASTGATE, OHIO. IT HAS ONLY BEEN JUST OVER 6 MONTHS AND BOTH FRONT SIDE BRAKE PADS HAVE TO BE REPLACED, YET AGAIN! THERE IS OBVIOUSLY SOMETHING WRONG WITH THE ENGINEERING OF THIS VEHICLE BRAKING SYSTEM AND IT HAS BEEN REPORTED ON MANY CONSUMER COMPLAINT SITES AND FILED WITH DODGE/CHRSYLER AND THEY REFUSE TO ACKNOWLEDGE AND REPAIR THE VEHICLES. THE BRAKE PADS ARE WEARING PREMATURELY UNDER NORMAL DRIVING CONDITIONS, NO MATTER WHAT TYPE OF WEATHER IS PRESENT. THE BRAKE PADS WILL FAIL AND RESULT IN SERIOUS OR FATAL ACCIDENTS, IF THEY HAVE NOT ALREADY.