NHTSA Complaint #11194475 — 2015 GMC CANYON

POWER STEERING FAILS. ALARMS STEERING FAILURE, STABILITY ERRORS AND THAT STEERING MAY BE DIFFICULT. THIS IS THE EXACT SAME ERROR AND THE RECALL 16V054000. GMC CLAIMS THAT MY VEHICLE IS NOT ONE OF THE EFFECTED VEHICLE. WELL II OBVIOUSLY IS AND GMC IS TRYING TO MINIMIZE THE TOTAL NUMBER OF RECALLS. THE DEALER WANTS A HUGE AMOUNT OF MONEY TO TROUBLESHOOT AND POSSIBLY REPAIR ISSUE, BUT THEY ALSO CLAIM NO RECALL SO NO HELP FROM GMC. THE HAPPENS AT BOTH FREEWAY SPEED AND CRAWLING IN TRAFFIC. STEERING WHEELS JERKS THEN ALARMS GO OFF. MY WIFE WILL NO LONGER DRIVE THIS VEHICLE AS SHE CANNOT TURN THE WHEEL WHEN THIS HAPPENS AND SHE ALMOST CRASHED. I HAVE ALSO ALMOST CRASH WHEN THIS HAPPENED AND I WAS CAUGHT BY SURPRISE AND ALMOST DID NOT MAKE A TURN AND HIT THE CURB. ALARMS WILL RESET IF I STOP AND TURN OFF THE VEHICLE THEN RESTART. BUT THAT'S NOT REALLY POSSIBLE AT FREEWAY SPEEDS OR IN LOCAL TRAFFIC. GMC IS HIDING THE FACT THAT THE RECALL 16V054000 IS LARGER THAN THEY CLAIMED. THIS SAFETY ISSUE NEEDS TO BE ADDRESSED ASAP BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF A KNOWN ISSUE THE GMC WILL NOT OWN. THIS HAS HAPPENED AT LEAST 5 TIMES NOW AND AFTER CONTACTING GMC THEY CLAIMED ITS NOT THERE PROBLEM AND I NEED TO PAY TO HAVE THE TRUCK REPAIRED. FIRST HAPPENED DECEMBER 2018 WHEN GMC WAS CONTACTED AND HAS NOT HAPPENED 5 MORE TIMES. THE LAST TIME ON MARCH 31, 2019 IT HAPPENED TWICE IN LESS THAN 1/2 HOUR. SO THE ISSUE IS GETTING WORSE. PLEASE LET GMC KNOW THEY MISSED A FEW TRUCKS WITH THEIR RECALL DATES.