NHTSA Complaint #11194101 — 2014 KIA SORENTO

WE WERE DRIVING ON THE HIGHWAY WHEN WE NOTICED THE TEMPERATURE GAUGE GOING UP. WE STOPPED AT A SHOP AND GOT IT LOOKED AT AND THEY REPLACED THE THERMOSTAT AND FLUSHED THE RADIATOR. ON THE HIGHWAY ON THE WAY HOME WE NOTICED THE TEMPERATURE GAUGE GOING BACK UP AND PULLED OVER. WE HAD IT TOWED HOME. WE AGAIN MADE THE REPAIRS AND THEN TOOK IT TO THE KIA DEALERSHIP FOR THEM TO LOOK IT OVER AND HAVE ANY NECESSARY REPAIRS DONE AND PAID BY THE WARRANTY WE HAVE ON THE SORRENTO. THE DEALERSHIP HOOKED UP THE VEHICLE TO CHECK THE FREE STREAM DATA FAULT CODES BUT NON WERE PRESENT. OUR SORRENTO GOT HOT ENOUGH TO WARP THE ENGINE HEADS AND REQUIRE A NEW ENGINE BUT NEVER ONCE DID IT TRIP A CODE/WARNING LIGHT ON THE DASH. IF IT HADN'T BEEN FOR US NOTICING THE TEMPERATURE GAUGE GOING UP WE WOULD HAVE HAD NO WARNING THAT OUR CAR WAS OVERHEATED TO THE POINT THE RADIATOR BOILED OVER AND WARPED THE ENGINE HEADS. WHY WASN'T ANY WARNING LIGHT SUCH AS CHECK ENGINE LIGHT OR ANYTHING SIGNALED TO COME ON?