NHTSA Complaint #11193981 — 2015 ACURA TLX

TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT STALLED AGAIN AT RED TRAFFIC LIGHTS AS THE AUTO START FEATURE MALFUNCTIONED. THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019, (860) 693-6981) REFUSED TO TURN OFF THE AUTO START FEATURE BECAUSE IT WAS AGAINST THE LAW. THE CONTACT TRAVELED TO FLORIDA AND HAD AN UNKNOWN ACURA DEALER CHANGE THE BATTERY AND CHECK THE FUEL PUMP FOR A RECALL, BUT NO FAILURE WAS FOUND. THE UNKNOWN DEALER ADVISED THE CONTACT TO PRESS THE IGNITION BUTTON EVERY TIME AND AVOID USING THE AUTO START FEATURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.