NHTSA Complaint #11193899 — 2015 RAM 1500

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 30 MPH, THE POWER STEERING SEIZED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO LAFONTAINE CHRYSLER DODGE JEEP RAM OF FENTON (16555 SILVER PKWY, FENTON, MI 48430, (810) 714-3300) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 64,356.*DT *DT CONSUMER STATED NO WORK WAS DONE , THEY HOOKED UP THE DEVICE TO DIAGNOSE IT. IN THAT PROCESS THE SYSTEM WAS RESET AND THE ISSUE CLEARED OUT. ESTIMATE REPAIRS CAME OUT TO 2500 DOLLARS. *JB CONSUMER STATED THEY DID NOT PERFORM ANY REPAIRS.*JB