NHTSA Complaint #11193341 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11193341
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	March 31, 2019
Date Filed	April 2, 2019
Mileage	57,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

VEHICLE IN MOTION,DRIVING IN A PARKING LOT AT APPROXIMATELY 12MPH WHEN THE ENGINE STALLED. ENGINE FAILED TO RESTART AFTER SEVERAL ATTEMPTS. INITIAL DIAGNOSIS AND REPAIR FROM KIA DEALERSHIP SAID INTERNAL DAMAGE TO FUEL PUMP. LESS THAN ONE HOUR AFTER PICKING VEHICLE UP NOTED NOISE FROM ENGINE DURING ACCELERATION AND CHECK ENGINE LIGHT CAME ON. TOOK THE CAR BACK TO THE DEALERSHIP AND DTC CODE INDICATED AN ISSUE WITH CATALYTIC CONVERTER.

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