NHTSA Complaint #11193323 — 2018 FORD F-250

MY 2018 FORD F250 SUPER DUTY HAS A VIOLENT SHAKE (DEATH WOBBLE) IF I HIT ANY KIND OF BUMP IN THE ROAD AT HIGHWAY SPEED, MY TRUCK WILL SHAKE SO BAD TO THE POINT I CANT HOLD ONTO THE STEERING WHEEL AND WHATEVER IS IN MY CUP HOLDERS GOES FLYING IN VEHICLE. I HAVE GIVEN FORD 3 ATTEMPTS TO FIX THIS ISSUE AND EVERY TIME THEY TRY TO FIX IT, THE PROBLEM KEEPS HAPPENING. I HAVE CONTACTED FORD'S CORPORATE OFFICE AND SPOKE WITH THEM MULTIPLE TIMES ABOUT THE ISSUE. AT THIS TIME, THEY HAVE TOLD ME THAT I JUST NEED TO KEEP TRYING TO GET IT FIXED AND THEY REFUSE TO HELP WITH ANY KIND OF TRADE ASSISTANCE TO CHANGE TRUCKS. FORD KNOWS THIS IS AN ISSUE WITH 2017/2018 SUPER DUTY TRUCKS BUT DOESN'T SEEM TO CARE ABOUT THEIR CUSTOMERS. I'M TERRIBLY DISAPPOINTED IN HOW I HAVE BEEN TREATED BY A COMPANY THAT I SPEND OVER $250,000 WITH OVER MY LIFETIME.