NHTSA Complaint #11193247 — 2014 FORD F-350

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11193247
Vehicle	2014 FORD F-350
Component	SUSPENSION
Date of Incident	February 21, 2018
Date Filed	April 1, 2019
Mileage	200,035 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

WHILE DRIVING, IF I HIT A BUMP IN THE ROAD THE TRUCK SHAKES UNCONTROLLABLY. I HAVE TO ALMOST COME TO A COMPLETE STOP TO REGAIN CONTROL. THIS HAS HAPPENED NUMEROUS TIMES ON BUSY HIGHWAYS AND ON CITY STREETS. I HAVE TAKEN THE TRUCK BACK TO THE FORD DEALER TWICE ALREADY. THEY REPLACED PARTS, BUT IT DIDN'T FIX THE PROBLEM. THIS IS VERY DANGEROUS, I HAVE CAME CLOSE TO HAVING ACCIDENTS SEVERAL TIMES, WITH MY FAMILY IN THE VEHICLE. I AM UNSURE OF THE PART THAT IS CAUSING, BUT I THINK IT HAS SOMETHING TO DO WITH THE SUSPENSION. I HAVE DOCUMENTATION OF WHEN I "HAD THE PROBLEM FIXED". THE WORK THE DEALERSHIP DID, DID NOT FIX THE PROBLEM.

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