NHTSA Complaint #11193187 — 2019 VOLVO S60

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	11193187
Vehicle	2019 VOLVO S60
Component	TIRES
Date of Incident	March 28, 2019
Date Filed	April 1, 2019
Mileage	220 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WITHIN THE FIRST MONTH OF LEASING THIS NEW CAR (< 250 MILES), BOTH LOW PROFILE OEM FRONT TIRES (235/40R-19 PIRELLI P ZERO ALL SEASON VOL VOLVO, KS, PNCS XL, PART NUMBER 3158400) WERE DAMAGED BY POTHOLES. I WAS TOLD BY ONE LOCAL TIRE SHOP THAT LOW PROFILE TIRES ARE MORE SUSCEPTIBLE TO THIS TYPE OF DAMAGE. I HAVE NOT DAMAGED TIRES ON POTHOLES LIKE THIS BEFORE. VOLVO DOES NOT WARRANT THESE (UNLESS YOU PURCHASE THEIR EXPENSIVE ROAD HAZARD PACKAGE), AND PIRELLI'S WARRANTY DOES NOT COVER THIS TYPE OF DAMAGE. THE NEW TIRES COST $536.34, AND THERE'S AN ADDITIONAL $25 PER TIRE FOR MOUNTING AND BALANCING.

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