NHTSA Complaint #11193089 — 2014 KIA CADENZA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11193089
Vehicle 2014 KIA CADENZA
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

A VERIFIED RECALL TO KIA OPTIMA IS IN PLACE FOR THE "STEERING COUPLER". I OWN A 2014 KIA CADENZA THAT IS HAVING THE SAME PROBLEM. WHILE DRIVING THE CAR BECOMES COMPLETELY OUT OF CONTROL AT BOTH HIGH SPEED AND LOW SPEEDS. THIS IS EXTREMELY DANGEROUS. THIS SHOULD BE PART OF THE RECALL AS IT IS THE SAME PRODUCT OF BOTH CARS MADE. JUST BECAUSE THE SALES VOLUME OF THE CADENZA IS LESS THAN THE OPTIMA DOES NOT CHANGE TO THE SAFETY OF THE RECALL AND SHOULD INCLUDED AS RECALL OF THE MANUFACTURED PART NO THE STYLE OF THE CAR. I HAVE THE SAME PROBLEM IN BOTH KIA'S THAT WE OWN, THE KIA DEALER ACKNOWLEDGES THAT ARE THE SAME PART, BUT REFUSE TO ACCEPT RESPONSIBLY; TO REPAIR AS THE CADENZA IS NOT PART OF THE RECALL. AS A CONSUMER THIS MAKES NO SENSE. A FAILED PRODUCT IS A FAILED PRODUCT AND SHOULD NOT MATTER WHAT CAR IS IT INSTALLED ON.

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