NHTSA Complaint #11193050 — 2012 FORD FOCUS
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11193050 |
| Vehicle | 2012 FORD FOCUS |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 61,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
AFTER A 30 MILE DRIVE, I STOPPED TO FILL MY TANK. WHEN I RESTARTED MY VEHICLE, I RECEIVED A WARNING THAT THE POWER STEERING BOOST HAD FAILED. I CHECKED UNDER THE HOOD AND DID NOT SEE ANY OTHER PROBLEMS. I WAS ABLE TO DRIVE THE CAR BACK TO DROP OFF MY PASSENGER, ALTHOUGH THE STEERING WAS EXTREMELY TIGHT. AFTER MY FRIEND LEFT MY CAR, THE POWER STEERING CAME BACK AND THE ISSUE HAS NOT RECURRED. I DID SOME RESEARCH ON THE INTERNET AND FOUND AT LEAST 200 OTHER INSTANCES OF SIMILAR EVENTS, LEADING TO A TOTAL FAILURE, AND A $1600 BILL FROM FORD FOR EACH OCCURRENCE. THERE IS A TSB WHICH EXISTS FOR THIS ISSUE, AND THERE WAS A RECALL OF OTHER FORD VEHICLES FOR SIMILAR PROBLEMS. HOWEVER, THE FOCUS WAS NOT INCLUDED IN THE RECALL BUT IT SOUNDS LIKE A SIMILAR ISSUE WHICH NECESSITATED THE RECALL OF 600K VEHICLES IN 2015. THERE ARE ALSO PLENTY OF ARTICLES FROM REPUTABLE SOURCES, LIKE THE NEW YORK TIMES, WHICH ALSO DOCUMENT THIS,
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