NHTSA Complaint #11193032 — 2018 DODGE DURANGO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11193032
Vehicle	2018 DODGE DURANGO
Component	ELECTRICAL SYSTEM
Date of Incident	March 31, 2019
Date Filed	April 1, 2019
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

WHILE DRIVE MY 2018 DODGE DURANGO ON THE FWY AROUND 65+ THE ENGINE JUST TURN OFF. WITH KIDS IN THE CAR WE WERE STUCK IN THE SLOW LANE OF THE FWY UNABLE TO MOVE THE CAR. I TRIED RESTARTING IT WITH NO LUCK. THE CAR STILL HAD POWER(LIGHTS WERE ON). THE CAR WOULDN'T GO INTO NEUTRAL .. THE CAR HAD TO BE PULLED OFF THE ROAD BY A TOW TRUCK. AFTER ABOUT AN HOUR( CAR WAS TOWED) WHEN WE GOT IT HOME WE TRIED AGAIN TO START THE CAR IT STARTED! NO CHECK LIGHT CAME ON DURING ANYTIME. A VERY SCARY EXPERIENCE.

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