NHTSA Complaint #11192999 — 2018 HONDA CLARITY ELECTRIC

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11192999
Vehicle 2018 HONDA CLARITY ELECTRIC
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 20 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

NO SPARE TIRE PROVIDED. ROADSIDE ASSISTANCE PROMISED BY HONDA WAITING TIME HAPPENED MORE THAN 4 HOURS. THIS IS POTENTIALLY DANGER WHILE WAITING FOR ROADSIDE ASSISTANCE FROM HONDA AND IT DOESN'T HAVE SPARE TIRE. SINCE ITS NEW CAR PURCHASE, HONDA PROMISED THEY FREELY PROVIDE FIRST THREE YEARS ROADSIDE ASSISTANCE. MY RECENT TRAVEL GOT TIRE FLATTENED FRONT ONE PASSENGER SIDE. TOWING TO HONDA DEALER LATER FOUND TIRE WAS NOT REPAIRABLE ( MIEAGE AT THAT TIME 3000, 3 MONTHS OLD) . MY SUSPECT TIRE STRENGTH VS VEHICLE WEIGHT. 2) THE PEDALING SPACE FOR FOOT PLACEMENT WAS VERY NARROW WHILE PUTTING FOOT ON GAS /ACCELERATOR PEDAL AND INFACT UPPER PORTION OF FOOT IS TOUCHING /STRUCK WITH TOP OF COMPARTMENT CHANMBER IN THAT AREA. THIS IS SERIOUS ISSUE IF SHOE GETS STRUCK WHILE PEDALING. 3) WHILE SEAT HEIGHT ADJUSTED THE HEAD OF THE DRIVER AND ROOF ARE ALMOST TOUCHING. ITS VERY NARROW SPACE BETWEEN HEAD OF THE DRIVER AND ROOF. WHAT HAPPENS IF AN ACCIDENT , NOT SURE HOW SAFETY WITH THIS ISSUE?

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