NHTSA Complaint #11192624 — 1999 NISSAN FRONTIER

TRUCK STARTED DYING RANDOMLY. FINALLY IT DIED AND WOULD NOT RESTART. THE TRUCK WAS DIAGNOSED WITH HAVING NO FUEL PRESSURE. I FOUND OUT THAT THERE WAS A RECALL ON THE TRUCK (NTB04-062C) THAT COULD CAUSE THE FUEL PUMP TO STOP WORKING. I VERIFIED WITH NISSAN OVER THE PHONE THAT THE TRUCK WAS DEFINITELY INVOLVED IN THE RECALL. I HAD THE TRUCK TOWED TO A LOCAL NISSAN DEALERSHIP (SOUTHLAKE NISSAN IN MERRILLVILLE, IN). AFTER KEEPING THE TRUCK THERE FOR A WEEK AND TELLING ME THAT THEY HAD TO ORDER PARTS, THEY TOLD ME THAT THEY COULD NOT PERFORM THE RECALL BECAUSE THE VEHICLE WAS NOT RUNNING. I HAD THE TRUCK TOWED HOME TODAY. THIS RECALL IS SPECIFICALLY FOR AN ISSUE THAT IS KNOWN TO CAUSE A NO START CONDITION. HOW CAN I GET THE RECALL PERFORMED IF THEY WILL NOT WORK ON IT IF IT WON'T START? I NOW HAVE PAID OVER $300 IN TOWING CHARGES AND HAVE NOT HAD ANY WORK DONE.