NHTSA Complaint #11192479 — 2011 LINCOLN MKZ HYBRID

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11192479
Vehicle	2011 LINCOLN MKZ HYBRID
Component	STEERING
Date of Incident	March 29, 2019
Date Filed	March 29, 2019
Mileage	76,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

GOT IN MY CAR PUT IT IN REVERSE AND LOST POWER STEERING. FORD SAID ONLY SOME MKZ HYBIRDS ARE RECALLED BUT MINE ISN'T ON THE LIST. EVIDENTLY FROM WHAT I READ ALL OF THEM SHOULD BE RECALLED. MY CAR ONLY HAS 76,000 MILES ON IT SOME PEOPLE WAS A LOT LESS. I WAS LUCKY I WASN'T DRIVING AT THE TIME. WE LIVE ON A FIXED INCOME AND CAN'T AFFORD THE COST TO GET IT FIXED AT THE DEALERSHIP WHO WILL CHARGE A FORTUNE. I BOUGHT THIS CAR A MONTH AGO USED AND NOW AM OUT THE MONEY I PAID FOR IT. I PAID CASH.

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