NHTSA Complaint #11192387 — 2011 FORD F-150

WHILE DRIVING THE TRUCK ON A CITY STREET, UPON TURNING INTO A DRIVEWAY THE POWER STEERING STOPPED WORKING. THIS CAUSED A REAL PROBLEM TRYING TO CORRECT THE TURN. UPON INVESTIGATING THIS IT HAS COME TO LIGHT THAT THERE HAS BEEN A PROBLEM WITH THE ELECTRIC POWER ASSIST STEERING. NOT ONLY ON THIS 2011 F150, BUT VARIOUS OTHER FORD MODELS AND YEARS OF MANUFACTURE. THE DEALERSHIP AND FORD CUSTOMER SERVICE SAYS NO RECALLS HAVE BEEN ISSUED. I BELIEVE IT IS TIME TO ISSUE A RECALL BECAUSE THIS IS AN EXPENSIVE REPAIR AND FORD SHOULD OWN UP TO THIS PROBLEM THAT HAS BEEN ONGOING FOR YEARS! WHY SHOULD THE CONSUMER BE PUT INTO THIS DANGEROUS SITUATION AND EXPENSIVE REPAIR? IT'S TIME NHTSA TO STAND UP AND TELL FORD TO FIX THIS PROBLEM! THIS VEHICLE CAN NOT BE TRUSTED ON THE ROAD ANYMORE AND IT SITS IN THE DRIVEWAY. NOW, IF THE NHTSA WANTS TO PAY $2,000 TO REPAIR THE EPAS, ALL WILL BE GOOD. THEN THE NHTSA CAN SEND THE RECEIPT TO FORD IF THEY EVER ISSUE A RECALL.