NHTSA Complaint #11192330 — 2018 FORD MUSTANG
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11192330 |
| Vehicle | 2018 FORD MUSTANG |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
CAR HAS A LOUD TICKING SOUND ONCE WARMED UP AND AT IDLE. ALSO OCCURS WHEN RPMS ARE BETWEEN 1500-2000. DEALER TOLD ME IT'S THE NEW DIRECT FUEL INJECTION SYSTEM. RESEARCH ONLINE SHOWS MANY OTHER MUSTANG GT OWNERS HAVING THE SAME PROBLEMS AND FOUND EVIDENCE OF PISTON SLAP AND SCORING. DEALERSHIP WON'T TAKE INITIATIVE TO FIX OR DIAGNOSE THIS PROBLEM. PROBLEM ALSO SHOWING UP ON 2019 MODELS. FORD KEEPS DEFLECTING THEIR RESPONSIBILITY TO ADDRESS THIS ISSUE AND DEALERSHIPS WILL NOT STAND BEHIND THEIR CUSTOMERS AND HELP THEM. PLEASE HELP BRING FORD TO TAKE RESPONSIBILITY FOR THIS PROBLEM AND FIX THE ISSUE.
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