NHTSA Complaint #11192071 — 2011 SUBARU LEGACY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11192071
Vehicle 2011 SUBARU LEGACY
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 155,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

MY CAR HAS RECENTLY STARTED TO STALL WHEN STOPPIMG ABRUPTLY CAUSING ME TO BE NEARLY REAR ENDED ON SEVERAL OCCASSIONS. SUBARU ISSUED A NOTICE TO ITS DEALER SERVICE CENTERS THAT THIS WAS A KNOWN ISSUE BUT DID NOT ISSUE A RECALL AS THEY SHOULD HAVE FOR THIS DANGEROUS DEFECT. I HAVE BEEN ADVISED THAT MY SUBARU NEEDS A NEW TORQUE CONVERTER AND CONTACTING SUBARU CUSTOMER SERVICE ON THE TELEPHONE HAS RESULTED IN NO ASSISTANCE AND A PROMISE TO CALL ME BACK THAT HAS NOT BEEN FULFILLED. I FEEL THAT SUBARU SHOULD BE OFFERING A RECALL TO FIX THIS DANGEROUS PROBLEM BEFORE SOMEONE GETS HURT.

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