NHTSA Complaint #11191984 — 2014 NISSAN VERSA

ON THE MORNING OF MARCH 4TH 2019, AFTER EXISTING THE EXPRESS WAY MY VEHICLE SEEMED TO SLOW DESPITE BEING ON THE ACCELERATOR. AFTER STOPPING AT A RED LIGHT, AND I BEGAN TO PRESS ON THE ACCELERATOR THE CAR WOULD ONLY ROLL. THE VEHICLE HAD LOST POWER AND WAS AT A SLOW ROLL. I CONTINUED TO PRESS ON THE ACCELERATOR AT IT WAS AS IF THE CAR WAS DEAD. I CONTACTED THE DEALER AND I SENT THE CAR TO THEM ON A FLATBED ON TUESDAY. AFTER A DAY I CALLED THE DEALERSHIP TO FIND WHAT HAD CAUSED THE MALFUNCTION. I WAS TOLD THAT THERE WAS AN ELECTRICAL SHORT THAT SENT A SIGNAL SAYING 'I WAS ON THE BREAK AND NOT THE GAS". ON PICKING UP THE VEHICLE I ASKED TO SPEAK TO THE MECHANIC, I EXPRESSED MY CONFUSION BECAUSE THERE WERE NO INDICATION OF AN INOPERATIVE LIGHT BULB OR AN INDICATOR IN THE VEHICLE TO SUBSTANTIATE ANY FAILURE. I WAS TOLD "THERE DOESN'T HAVE TO BE ANY WARNING OR INDICATION" BY THE MECHANIC. I CONTACTED NISSAN, A REPRESENTATIVE FOLLOWED UP AND TOLD ME THEY WOULD GET BACK TO ME AFTER TALKING TO THE REPAIR SERVICE. WHEN THEY DID CONTACT ME AGAIN REGARDING MY CONCERNED ALL I WAS TOLD IS THAT THE PROBLEM IS RESOLVED. I RAISED THE QUESTION OF HOW CAN A VEHICLE LOSE POWER AND COME TO A STOP WITHOUT NO INDICATION AND I WAS TOLD "THEY DON'T HAVE THE ANSWERS". THE CAR MALFUNCTION PUT MY LIFE IN A DANGEROUS SITUATION AND NISSAN HAVE NEGLECTED TO ACKNOWLEDGE THAT THE VEHICLE IS FAULTY.