NHTSA Complaint #11191980 — 2015 VOLVO XC60 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11191980
Vehicle	2015 VOLVO XC60
Component	ELECTRICAL SYSTEM
Date of Incident	March 27, 2019
Date Filed	March 27, 2019
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

THE REMOTE KEYLESS DRIVE SYSTEM DOES NOT WORK AS DESCRIBED BY VOLVO AND MINE HAS, VERY MUCH, BECOME A SAFETY ISSUE AS WELL AS MANY OTHER VOLVO OWNERS. NOTHING ON MY KEY FOB WORKS UNLESS YOU ARE WITHIN 12 INCHES OF THE CAR.IMAM 100% DISABLED WITH MULTIPLE SCLEROSIS AND MY WIFE HAS TERMINAL BRAIN CANCER. WHEN WE DRIVE TO APPOINTMENTS ETC, DUE TO MY SHORT TERM MEMORY ISSUES, I CAN'T REMEMBER EXACTLY WHERE I PARKED MY CAR. ALSO, THE PANIC BUTTON DOESN'NT WORK FOR THE ABOVE REASONS. EVERY TIME I AM OUT, I'M TAKING A CHANCE OF GETTING MUGGED, ROBBED OR CAR JACKED BECAUSE OF THIS FAULTY SAFETY FEATURE ON MY VOLVO CAR. THE VOLVO TECHNICAL JOURNAL 27316.7.2, EXPLAINS WHAT'S HAPPENING, BUT VOLVO WILL ONLY ATTEMPT TO FIX IT, IF I PAY FOR THE PARTS AND LABOR. ACCORDING TO VOLVO FORUMS, THIS SAFETY ISSUE IS COMMON AND YOUR AGENCY SHOULD RECALL EVERY VOLVO WITH THIS ISSUE AND HAVE VOLVO REPAIR IT AT NO CHARGE. IF I GET ROBBED, MUGGED OR CARJACKED, DUE TO THE KEY FOB AND PANIC BUTTON NOT WORKING, I WILL BRING LEGAL ACTION AGAINST VOLVO. THIS KEY FOB/RECEIVER MALFUNCTION HAPPENS EVERY SINGLE TIME I GET IN MY CAR.

Related Complaints for the 2015 VOLVO XC60

Other ELECTRICAL SYSTEM Complaints

#11585107 — April 25, 2024 — Vehicle failed to start after short trip (<5 miles) with no electrical power present. Jump started from another car ...

#11582817 — April 13, 2024 — VOLVO DEALER DESCRIBE AS ISSUE: Motor mounts: Front lower engine mount collapsed, other engine mount not yet verifie...

#11433750 — September 21, 2021 — On 9/8/2021, Niello Volvo Sacramento service replaced my fuel pressure sensor and fuel line. On 9/15/2021, my engine ...

#11352136 — August 30, 2020 — PULLING UP TO A TRAFFIC LIGHT AT ABOUT TWO MILES PER HOUR, THE ENGINE CUT OUT (AS IT NORMALLY DOES FOR START/STOP). H...

#11309758 — February 17, 2020 — THE 12V ACCESSORY PLUGS (AKA THE CIGARETTE LIGHTER) KEEPS RANDOMLY BLOWING FUSES. I HAVE TRIED DIFFERENT 12V TO USB ...

Recent Complaints for the 2015 VOLVO XC60

#11708737 — ENGINE — January 5, 2026 — Component/System that failed: The engine (T5 Drive-E) experienced sudden loss of propulsion and entered reduced engin...

#11708737 — VEHICLE SPEED CONTROL — January 5, 2026 — Component/System that failed: The engine (T5 Drive-E) experienced sudden loss of propulsion and entered reduced engin...

#11684302 — ENGINE — September 1, 2025 — The vehicle shakes and engine abruptly shuts off even after a new tune up

#11684302 — POWER TRAIN — September 1, 2025 — The vehicle shakes and engine abruptly shuts off even after a new tune up

#11676798 — ENGINE — July 28, 2025 — 02/15/2025 I received a letter for oil consumption recall that was dated on 02/03/2023. Appointment was made same day...