NHTSA Complaint #11191952 — 2008 FORD TAURUS

I CHECK YEARLY FOR RECALLS ON ALL MY VEHICLES. IN 2016 I FOUND A RECALL ON THE DRIVER FRONTAL AIR BAG. I NOTIFIED GUSTAFSON FORD IN KEWANEE IL 61443 WHERE I PURCHASED MY VEHICLE . I PULLED UP THE RECALL ON MY PHONE AND SHOWED THEM THE RECALL. THEY TOLD ME THEY HAVEN'T RECEIVED ANYTHING FROM FORD REGARDING THIS SO UNTIL THEY DO THEY CAN NOT FIX IT. EVEN THOUGH CAN SEE FORD CLEARLY STATES A RECALL ON MY VEHICLE. AT THAT TIME MY CAR WAS 8/9YRS OLD. I'VE ASKED THEM A FEW TIMES SINCE THEN AND GOT THE SAME ANSWER FROM THEM NOW 2019 AND STILL THE RECALL I BROUGHT TO THEIR ATTENTION IIN 2016 IS STILL NOT FIXED.I ALSO DID NOT RECEIVE A LETTER FROM FORD INFORMING ME OF THE RECALL. WHAT DO I HAVE TO DO TO GET THIS FIXED ? I TRAVEL FOR MY JOB THROUGH OUT ILLINOIS AND IOWA A MINIMUM OF 800 MLS PER MONTH . WAS THE RECALL SENT TO GUSTAFSON FORD KEWANEE IL 61443? IF SO WHY DID THEY TELL ME THEY DON'T HAVE IT AND NOTHING CAN BE DONE UNTIL FORD SENDS THEM THIS NOTICE? PLEASE HELP!! THIS IS A MAJOR SAFETY ISSUE THAT NO ONE WANTS TO FIX. IF I'M HIT DRIVING 75MPH ON THE INTERSTATE I COULD BE SERIOUSLY INJURED OR EVEN KILLED ! THEN WHO WOULD TAKE CARE OF MY 3 CHILDREN AND 77YR OLD GRANDMOTHER? IT'S RIDICULOUS THAT THIS WAS BROUGHT TO GUSTAFSON FORD ATTENTION IN 2016 AND NOW 2019 STILL THE DEFECTIVE AIRBAG IS STILL IN MY CAR. PLEASE TELL ME WHAT I NEED TO DO TO FIX THIS RECALL. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM