NHTSA Complaint #11191720 — 2012 JEEP GRAND CHEROKEE

ALTERNATOR FAILED DUE TO RECALL. I WAS NOT NOTIFIED OF THIS UNTIL AFTER HAVING FAILED AND NEEDING TO BE TOWED AFTER BEING STRANDED ON THE SIDE OF THE ROAD IN THE MIDDLE OF THE NIGHT. ALL THE CARS FUNCTIONS HAD COMPLETELY FAILED. THE CAR WAS UNABLE TO BE MOVED TO A SAFE PLACE, DOORS WERE LOCKED, LEAVING MY DOGS LOCKED AND GATED INTO THE CARGO AREA UNTIL LOWING ASSISTANCE ARRIVED. SINCE THE ALTERNATOR WAS FIXED I HAVE HAD MULTIPLE VISITS TO THE DEALERSHIP FOR REPLACEMENT OF BATTERY, JEEP FAILING TWO MORE TIMES WHILE DRIVING DOWN THE ROAD, NEEDING ADDITIONAL TOWING ASSISTANCE. MULTIPLE ELECTRICAL MALFUNCTIONS CONTINUE TO OCCUR, INCLUDING: FORWARD COLLISION WARNING, "BRAKE WARNING FLASHING FOR NO APPARENT REASON. THE PASSENGER SIDE HEAT FAILED NEEDING TO BE REPLACED. ALL OF THE SEAT HEATERS WITHIN THE VEHICLE HAVE FAILED NEEDING TO BE REPLACED. MOST RECENTLY THE DRIVERS SEAT MOVE FORWARD FUNCTION HAS STOPPED WORKING, MAKE THE VEHICLE DIFFICULT AND UNSAFE TO DRIVE AS IT IS NOT AT THE APPROPRIATE DRIVE DISTANCE. CONTACT TO DEALER TO DISCUSS FIXING ISSUES AS THEY ARE ELECTRICAL AND MOST LIKELY DUE TO RECALL OF THE ALTERNATOR. JEEP DEALER DECLINED THAT IT WAS A RELATED ISSUE AND THAT JEEPS ARE KNOWN FOR THESE ISSUES. CAR IS FELT TO BE UNRELIABLE AND UNSAFE TO CONTINUE TO DRIVE AT THIS POINT WITH THE UNKNOWN REASONS AND CAUSES FOR THE RECURRENT MALFUNCTIONS.