NHTSA Complaint #11191649 — 2015 MINI COOPER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11191649
Vehicle	2015 MINI COOPER
Component	ENGINE
Date of Incident	March 24, 2019
Date Filed	March 26, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

PURCHASED VEHICLE NOVEMBER 2017. CAR WAS PARKED AND WHEN I STARTED ENGINE THERE WAS A LOUD NOISE. I TOOK IT IMMEDIATELY TO MINI COOPER SERVICE. WAS TOLD THE PASSENGER SIDE ENGINE MOUNT HAD COLLAPSED AND IT HAS ALSO CAUSED DAMAGE TO THE HEAT SHIELD FOR THE TURBO. HOW IS THIS POSSIBLE? NO SIGNS OR PRIOR PROBLEMS. MY MAINTENANCE HAS ALWAYS BEEN UP TO DATE. WHEN IT HAPPENED THE VEHICLE WAS PARKED, HEARD THE RADDLEING.

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