NHTSA Complaint #11191638 — 2019 SUBARU FORESTER

TL* THE CONTACT OWNS A 2019 SUBARU FORESTER. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT ANY WARNING OR AN IMPACT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE WINDSHIELD WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUBARU OF ONTARIO (888-905-4875, LOCATED AT 1195 AUTO CENTER DR, ONTARIO, CA 91761) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000.