NHTSA Complaint #11191346 — 2015 GMC SIERRA 1500

THE PAINT ON MY 2015 GMC SIERRA IS BUBBLING AND PEELING. AFTER MUCH RESEARCH I FOUND THAT THIS A CONSISTENT DEFECT ON MY YEAR VEHICLE. I CONTACTED GMC AND MY DEALER THORSON GMC IN PASADENA CALIFORNIA. THE SERVICE MANAGER AT THORSON GMC DON SCHWARTZ HAD HIS BODY SHOP LOOK AT THE PAINT ON MY TRUCK AND HIS RESPONSE TO ME WAS THAT THE PAINT ON THE CHIPPING AREAS ON MY TRUCK, BOTH REAR DOORS AND THE ROOF, WAS EXTREMELY THIN AND THAT HE WOULD TRY TO GET GMC TO REPAINT MY DOORS AND ROOF AT THEIR EXPENSE. TWO WEEKS LATER MR. SCHWARTZ CALLS ME BACK AND TELLS ME THAT GMC IS ONLY WILLING TO PAY 40% OF A $5000 PAINT REPAIR AND THAT I WOULD HAVE TO PAY $3140 IF I WANTED MY CHIPS REPAIRED. I FEEL THAT THIS IS RIDICULOUS TO HAVE TO PAY FOR AN OBVIOUS FACTORY DEFECT. ADDITIONALLY I REALLY FEEL FOR THE THOUSANDS OF PEOPLE FACING THE SAME PROBLEM BECAUSE GM DIDN'T PAINT THEIR VEHICLES CORRECTLY