NHTSA Complaint #11191294 — 2016 CHEVROLET SUBURBAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11191294
Vehicle	2016 CHEVROLET SUBURBAN
Component	POWER TRAIN
Date of Incident	March 16, 2019
Date Filed	March 25, 2019
Mileage	135,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2016 CHEVROLET SUBURBAN. WHILE DRIVING VARIOUS SPEEDS, THE RPMS FLUCTUATED FROM HIGH TO LOW. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE CAUSED THE VEHICLE TO HESITATE DURING ACCELERATION. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION WAS BURNED OUT. ED RINKE CHEVROLET BUICK GMC (26125 VAN DYKE AVE, CENTER LINE, MI 48015, (866) 461-1170) WAS CONTACTED AND PROVIDED PRICING AND WARRANTY INFORMATION FOR A NEW TRANSMISSION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS CURRENTLY AT THE INDEPENDENT MECHANIC'S SHOP. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 135,500.

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