NHTSA Complaint #11191267 — 2010 MERCURY MILAN

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11191267
Vehicle	2010 MERCURY MILAN
Component	POWER TRAIN
Date of Incident	March 24, 2019
Date Filed	March 25, 2019
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE POWER STEERING LIGHT AND THE POWER TRAIN LIGHT CAME ON. I PULLED THE CAR OVER TO THE SIDE OF THE HIGHWAY, STOPPED THE CAR, TURNED THE CAR OFF AND BACK ON AND THE STEERING WAS GONE. THIS IS THE 3RD TIME THIS HAS HAPPENED OVER THE LIFE OF THE VEHICLE. PREVIOUS TIMES I HAVE TAKEN IT TO THE DEALERSHIP AS THE 2011 MODEL HAS BEEN RECALLED FOR THE SAME ISSUE. THEY HAVE QUOTED ME UPWARDS OF $2000 TO REPAIR. WHEN I DECLINED, THE COMPUTER WAS RESET AND IT WORKED AGAIN. THIS IS THE FIRST TIME THAT THE TRACTION CONTROL SERVICE CAME ON.

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Recent Complaints for the 2010 MERCURY MILAN

#11717622 — ELECTRICAL SYSTEM — February 12, 2026 — I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tire...

#11717622 — STEERING — February 12, 2026 — I was driving on the freeway and the steering began to stiffen. I got to my destination and decided to check the tire...

#11704889 — STEERING — December 13, 2025 — Bought this car less then a year ago with 38k miles and just last week after coming back from vacation my power steer...

#11689597 — ELECTRICAL SYSTEM — September 25, 2025 — The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars ...

#11689597 — STEERING — September 25, 2025 — The electric power steering has failed again this will make it twice in 18 months the last time it cost 1800 dollars ...