NHTSA Complaint #11191222 — 2017 HYUNDAI TUCSON

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11191222
Vehicle	2017 HYUNDAI TUCSON
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	January 3, 2018
Date Filed	March 24, 2019
Mileage	8,032 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

ON NOVEMBER 3RD, 2016 I PURCHASED ON 2017 HYUNDAI TUCSON WITH $1500 AND MY 2016 HYUNDAI ELENTRA TRADE-IN. ONOR ABOUT JANUARY 3RD, 2018 I EXPERIENCED AN ISSUE OF THE DRIVER SEAT NOT RECLINING AND INCLINING, LEAVING ME STUCK IN CERTAIN POSITIONS. I SCHEDULED SERVICE AT SAGE HYUNDAI AND SOON AFTER THE COMPANY CLOSED WITHOUT PROVIDING A SERVICE LOCATION. ON OR ABOUT FEBRUARY 2018 I HAD HYUNDAI OF DOWNEY SERVICE MY VEHICLE. SINCE FEBRUARY 2018 I HAVE EXPERIENCED SIX SEAT ISSUE AS MENTIONED-ABOVE AND FOUR SERVICE REPAIRS. ON MARCH 20TH, 2019 I FILED A LAWSUIT IN SUPERIOR COURT. ON MARCH 22ND, 2019 HYUNDAI CONTACTED ME AND OFFERED $8,000 IF I RELEASED THEM OF LIABILITY AND KEEP THE DEFECTIVE VEHICLE. ON EACH OCCASION THE VEHICLE WAS IN MOTION, STATIONARY OR ON A CITY STREET OR HIGHWAY

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