NHTSA Complaint #11191191 — 2010 FORD FUSION
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11191191 |
| Vehicle | 2010 FORD FUSION |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | 96,312 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
THE DOOR HANDLE LOCKING SYSTEM ON THE DRIVER'S SIDE BROKE ON MY 2010 FORD FUSTION MY CAR WAS STATIONARY IN A GARAGE. I UNLOCKED DRIVER DOOR, SAT IN DRIVER SEAT AND SUDDENLY DOOR LATCH IS BROKEN AND I'M UNABLE TO OPEN THE DOOR FROM THE INSIDE. I HAD TO ROLL DOWN THE DRIVER WINDOW IN ORDER TO OPEN THE DOOR FROM THE OUTSIDE. I NOTICED THAT THE DOOR NO LONGER LOCKS EITHER. BROUGHT CAR TO MY DEALERSHIP WHO SAID NO RECALLS WERE AVAILABLE SO I HAD TO PAY 182.45$ TO GET MY DOOR LATCH FIXED. THIS IS A SAFETY CONCERN AND THERE SHOULD BE A RECALL BECAUSE I WAS NO LONGER ABLE TO PARK AND LOCK MY CAR. PLEASE ISSUE A RECALL FOR THIS PART. NOT IMPRESSED WITH FORD AT THE MOMENT.
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