NHTSA Complaint #11191067 — 2013 FORD ESCAPE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11191067
Vehicle 2013 FORD ESCAPE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 130,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

ON A LONG ROAD TRIP WITH FAMILY AND FEEL VERY FORTUNATE THIS OCCURRED WHEN IT DID INSTEAD OF TWO HOURS EARLIER WHEN NAVIGATING ATLANTA TRAFFIC AS THIS WOULD HAVE MOST CERTAINLY LED TO A SERIOUS ACCIDENT. WE WERE DRIVING TO COASTAL GEORGIA AND HAD ABOUT 200 MILES LEFT TO OUR JOURNEY. NOT KNOWING AREA WE PULLED OFF TO GET GAS TO MAKE SURE WE HAD ENOUGH TO REACH OUR DESTINATION. AT BOTTOM OF EXIT RAMP CAR WOULD NOT STOP. PRESSED HARDER AND HARDER ON BRAKES AND EVENTUALLY STOPPED. HAD THIS BEEN A BUSY SPOT WOULD HAVE BEEN DISASTER AS WE COASTED THROUGH THE STOP SIGN AND INTO THE ROAD BEFORE COMING TO A STOP. IT WAS 11 O'CLOCK AT NIGHT IN IN UNFAMILIAR SURROUNDINGS SO I DROVE REST OF THE WAY USING EBRAKE, NERVE RACKING TO SAY THE LEAST. NO WARNING JUST SUDDEN BRAKE FAILURE. WHEN MECHANIC LOOKED AT IT SAID VACUUM PUMP FAILED. STILL WAITING TO HEAR IF THEY CAN FIX IT, SOME GEAR THAT TURNED IT SHEARED OFF INTO CAM. THEY ARE GOING TO TRY TO FISH IT OUT BUT, NOT SURE IF THEY'LL BE ABLE TO. GLADI WAS DRIVING AND IT DIDN'T HAPPEN IN DIFFERENT SITUATION WHERE BRAKES WERE CRITICAL! BAD SITUATION!

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