NHTSA Complaint #11190994 — 2013 FORD FUSION

TAKATA RECALL WHEN I TURN ON MY CAR THE WARNING MESSAGE SAID "POWER STEERING SERVICE NOW." WHEN I TRY TO GET OUT OF THE PARKING LOT OF THE STORE. HAD TO CALL A TOW TO GET IT TO A SHOP. SINCE FORD WAS ALL BOOKED UP AND DONT HAVE AN OPENING TILL 3-4 WEEKS LATER SO I TOOK IT TO A SHOP THAT WOULD TAKE A LOOK AT IT THE NEXT DAY. THE SHOP TOLD ME THAT MY RACK AND PINION WAS NOT WORKING. THEY SAID WAS THE CAR IN ANY ACCIDENT OR WENT INTO ANY POTHOLES I TOLD THEM NO. BECAUSE I MAINLY DRIVE ON THE HIGHWAY WHICH HAS NO POTHOLES. THE SHOP TOLD ME TO GET A NEW RACK AND PINION IT WOULD COST ME $1000 OR GET A REBUILT ONE FOR $600. SO I WENT FOR THE CHEAPER OPTION BECAUSE I DON'T HAVE THAT KIND OF MONEY FOR A NEW ONE. RIGHT NOW I'M JUST WAITING FOR THE CAR TO BE FIXED. THE CAR ONLY HAS 68000+ MILES AND ITS ALREADY BREAKING DOWN. IF THE CAR OF THAT YEAR HAS A RECALL GET THE RECALL FOR ALL OF THE CARS OF THAT YEAR NOT JUST SOME.