NHTSA Complaint #11190888 — 2017 TESLA MODEL X

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Crash

Complaint Details

ODI Number 11190888
Vehicle 2017 TESLA MODEL X
Component BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Date of Incident
Date Filed
Mileage 5,000 miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

TL* THE CONTACT OWNS A 2017 TESLA MODEL X. WHILE OPERATING THE VEHICLE, THE BACKUP CAMERA MALFUNCTIONED AND CAUSED THE VEHICLE TO BACK INTO A SECOND VEHICLE. WHILE IN REVERSE, THE IMAGE DISPLAYED ON THE BACKUP CAMERA WAS A PREVIOUS IMAGE RATHER THAN A LIVE IMAGE AND DID NOT DISPLAY WHAT WAS ACTUALLY BEHIND THE VEHICLE AT THE TIME OF THE CRASH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,000.

Related Complaints for the 2017 TESLA MODEL X

Other BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Complaints

#11640046 The rear camera freezes when backing up the car. The issue is noted in the latest model years but this issues applies...
#11631873 The rear camera failed as I tried to reverse into a parking spot. the whole system froze up and took over 20+ second ...

Recent Complaints for the 2017 TESLA MODEL X

#11708780 STEERING The electronic power steering (EPS) is struggling, requiring increased driver effort to steer. This seems to be dange...
#11706975 FUEL/PROPULSION SYSTEM Reproducible and sudden loss of indicated driving range at low state of charge (SOC) for 6 months. First documented o...
#11702124 ELECTRICAL SYSTEM During home charging using 40A, the 220 volt UMC connector started smoking and was melting. The charging appeared un...
#11697950 LANE DEPARTURE: ASSIST Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.
#11697950 STEERING Power Steering Assist stopped working while on the road. A couple days later, power steering stopped working completely.
Check any vehicle history by VIN - Free vehicle history report