NHTSA Complaint #11190636 — 2018 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11190636
Vehicle 2018 TOYOTA HIGHLANDER
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 11,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

EARLY TODAY, 3/21/19, WAS ALERTED THAT MY HATCHBACK WAS OPEN. THE CAR HAD BEEN LOCKED FOR SEVERAL HOURS, BUT WHEN I CAME OUTSIDE I WAS TOLD BY A FRIEND THAT THE HATCH HAD JUST OPENED ON IT'S OWN. ABOUT AN HOUR LATER, I WAS DRIVING AFTER DARK AND RECEIVED A BLINDSIDE MIRROR ALERT--THE CLOSEST CAR WAS AT LEAST TWO CAR LENGTHS IMMEDIATELY BEHIND ME IN THE SAME LANE. SHORTLY AFTER, THE CAUTION LIGHT CAME ON, BEEPED, THE ECO LIGHT CAME ON, IT BEEPED AGAIN AND THE ECO LIGHT WENT OFF. ABOUT 40 MINUTES LATER, I HAD THE BRIGHT HEADLIGHTS ON WITH THE AUTO DIM ENACTED. THE HEADLIGHTS WENT OUT, THE DASH LIGHTS WENT OUT, THE RADIO STAYED ON, AND THE NAVIGATION SCREEN GOT VERY BRIGHT. I HAD TO RETURN THE LIGHT CONTROL ON THE SIGNAL SWITCH AWAY FROM THE SETTING AND THEN BACK TO GET THE HEADLIGHTS AND DASH LIGHT TO COME BACK ON. ALL EVENTS EXCEPT HATCH WERE WHEN VEHICLE IN MOTION. HATCH OPENED WHILE PARKED AND EMPTY. ALL EVENTS WERE WITHIN APPROXIMATELY 2 HOURS OF EACH OTHER. 10000 MILE SERVICE HAD JUST BEEN COMPLETED 3/15/19 WITH NO CONCERNS NOTED.

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