NHTSA Complaint #11190408 — 2010 GMC ACADIA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11190408 |
| Vehicle | 2010 GMC ACADIA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 80,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
OWNED THE CAR FOR ABOUT A YEAR WITH A 5 YEAR, $20,000 LOAN ATTACHED TO IT. THE CAR RANDOMLY STARTED SMOKING AND ALL KINDS OF WARNING LIGHTS WENT OFF ON THE WAY BACK FROM THE STORE (ABOUT A MILE AWAY). I IMMEDIATELY PULLED OVER AND WALKED HOME, WENT BACK AFTER A COUPLE HOURS TO LET IT COOL DOWN AND IT WOULDN'T START. I HAD IT TOWED TO THE REPAIR SHOP AND IT WAS DEEMED MY CAR WITH AROUND 80,000 MILES ON IT HAD A BLOWN ENGINE DUE TO SOMETHING WITH BELT (SAME ISSUE 2009 MODEL WAS RECALLED FOR) AND IT WAS GOING TO COST OUT OF MY OWN POCKET $7500 TO REPLACE IT WITH A USED ENGINE WITH NO GUARANTEE THAT THE REPLACEMENT ENGINE WON'T HAVE THE EXACT SAME ISSUE. IN THE 3 WEEKS IT TOOK US TO DECIDE ON IF IT WAS EVEN POSSIBLY TO COME UP WITH THAT MUCH MONEY, ENGINE PRICES HAD ROSE ANOTHER $500 BECAUSE THEY ARE IN SUCH HOT DEMAND. ENDED UP HAVING TO LET THE BANK REPO IT, RUINING MY CREDIT, NO VEHICLE TO TAKE MY NEWBORN TWINS TO THEIR DOCTOR APPOINTMENTS, OR ANYWAY TO GET TO WORK. GMC NEEDS TO BE HELD ACCOUNTABLE FOR NOT PROMPTLY RESPONDING TO THIS DEFECT INSTEAD OF TURNING A BLIND EYE. I CANNOT WAIT FOR THE DAY A CLASS ACTION SUIT IS FILED.
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