NHTSA Complaint #11190350 — 2012 KIA SORENTO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11190350
Vehicle	2012 KIA SORENTO
Component	SEATS
Date of Incident	March 9, 2016
Date Filed	March 20, 2019
Mileage	117,250 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

TL* THE CONTACT OWNS A 2012 KIA SORENTO. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ALOHA KIA OF MAUI (89 E WAKEA AVE, KAHULUI, HI 96732) AND REPAIRED SEVERAL TIMES REGARDING THE FAILURE. THE DEALER STATED THAT THE WEIGHT SENSOR FOR THE PASSENGER SEAT WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE ENTIRE SEAT ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 117,250.

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