NHTSA Complaint #11190339 — 2011 KIA SORENTO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11190339
Vehicle	2011 KIA SORENTO
Component	SEATS
Date of Incident	June 14, 2017
Date Filed	March 20, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MIDDLE ROW SEAT LATCHES ARE STUCK AND THE SEATS CANNOT BE MOVED. NO ACCESS TO THE THIRD ROW BECAUSE THE LATCHES ARE STUCK. ALSO, ONE OF THE SEATS IS STUCK IN A RECLINED POSITION, WHICH I BELIEVE IS UNSAFE IN CASE OF AN ACCIDENT. BOTH OF MY YOUNG CHILDREN'S CAR SEATS ARE IN THAT ROW. APPARENTLY, IT IS A COMMON ISSUE WITH THIS MAKE AND MODEL OF VEHICLE. THE LATCHES ARE LOCATED NEXT TO THE HEADRESTS ON BOTH SEATS.

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