NHTSA Complaint #11190155 — 2013 BMW 528XI

DRIVERS DOOR LOCK IS FAILING AT ONLY 40,000 MILES. WE FIRST NOTICED THIS PROBLEM WHEN WE WOULD LOCK THE CAR FROM THE KEY FOB AND NOTICED THE DOOR WOULDN'T LOCK, EVEN THOUGH THE CAR WOULD BEEP AND THE SECURITY SYSTEM WOULD ACTIVATE. THEN, IF YOU WENT TO OPEN THE DOOR AFTER YOU LOCKED THE CAR, THE ALARM WOULD GO OFF BECAUSE IT WASN'T ACTUALLY LOCKED. WHEN YOU'RE INSIDE THE CAR, YOU CAN SEE THE DOOR LOCK PIN SLOWLY TRYING TO MOVE DOWN OR UP INTO THE LOCKED OR UNLOCKED POSITION. SOMETIMES IT WOULD MAKE IT INTO THE DESIRED POSITION, OTHER TIMES IT WOULD STOP ABOUT HALF WAY. AFTER A FEW MOTHS OF THIS, IT'S MORE OFTEN THAT NOT THE LOCK DOESN'T WORK CORRECTLY.