NHTSA Complaint #11190022 — 2014 BMW I3 REX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11190022
Vehicle	2014 BMW I3 REX
Component	STEERING
Date of Incident	March 17, 2019
Date Filed	March 19, 2019
Mileage	42,039 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY BMW I3 OVER THE PAST YEAR WHEN DRIVING AT ANY SPEED HAS HAD A HANDFUL OF TIMES WHERE POWER STEERING BECOMES EXTREMELY TWITCHY OUR CUTS OUT COMPLETELY LIKE IT DOESN'T KNOW WHAT CENTERED IS SO THAT I HAVE NO POWER STEERING AND THIS CREATES A SAFETY HAZARD FOR DRIVERS. THE CAR IS UNSTABLE AND NO LONGER RETURNS TO CENTER WHEN TAKING CORNERS AND FEELS EXTREMELY HEAVY. THE ONLY WAY TO FIX THIS IS TO SHUT THE CAR OFF FOR 3-5 MINUTES UNTIL IT RESETS. BECAUSE IT HAPPENS RANDOMLY AND THERE IS NO ERROR CODE DEALERS ARE UNABLE TO DUPLICATE OR FIX THE ISSUE.

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