NHTSA Complaint #11189821 — 2011 CHEVROLET TRAVERSE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11189821
Vehicle	2011 CHEVROLET TRAVERSE
Component	ENGINE
Date of Incident	March 18, 2019
Date Filed	March 18, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I HAVE THE CEL ON READING CODE P0017. THE SUV IS STARTING TO IDLE A BIT ROUGHER AND I HAVE GARAGED THE VEHICLE UNTIL I CAN HAVE IT SERVICED. I CONTACTED THE DEALERSHIP REGARDING THE SERVICE BULLETIN 11340 AND REFERENCING BULLETIN 12-06-01-009D FOR TIMING CHAIN AND TENSIONER FAILURE AND REPLACEMENT THE SERVICE TECH STATED THAT ALTHOUGH THEY HAVE ISSUES REGARDING THIS ENGINE, THE YEAR OF MY TRAVERSE DIDN'T QUALIFY. I THEN CONTACTED GM. THE BEST THEY COULD PROVIDE IS A CASE # REGARDING MY COMPLAINT AND OFFERED TO GET ME THE PHONE # TO MY NEAREST DEALERSHIP. I WILL HAVE TO KEEP ON PRESSING THE ISSUE UNTIL THE PROBLEM IS RESOLVED (CONSIDERING THE CHEVY HAS 89,000 MILES).

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