NHTSA Complaint #11187435 — 2012 FORD F-350

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11187435
Vehicle 2012 FORD F-350
Component STEERING
Date of Incident
Date Filed
Mileage 125,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

THIS TRUCK HAS A DEATH WOBBLE,IT'S A NICE TRUCK,BUT GOING DOWN THE ROAD THE FRONT END SHAKES SO VIOLENTLY THAT IT IS ALMOST IMPOSSIBLE TO KEEP IT UNDER CONTROL IT DOES IT WITH OR WITHOUT A TRAILER.I CONTACTED FORD HEADQUARTERS AND WAS GIVEN A CASE NUMBER AND TOOK IT TO A FORD DEALER WHERE THEY ALIGNED IT AFTER I HAD NEW TIRES,TRACK BAR BALL JOINT,STEERING STABILIZER,U-JOINTS,AND FRONT SHOCKS INSTALLED.IT COST ME$2000.00 FOR THIS TO BE COMPLETED.WELL SORRY TO SAY IT WAS A BAND-AID FIX.AFTER 2500 MILES IT IS BACK AND WORSE THAN EVER I HAVE ONCE AGAIN CONTACTED FORD WHERE I HAVE RECEIVED YET ANOTHER CASE NUMBER,I AM TO TAKE IT BACK IN ON 3/19/19 SO THEY CAN LOOK AT ONCE AGAIN.THIS IS AN ONGOING ISSUE AND HAS BEEN FOR YEARS. GOOGLE DEATH WOBBLE THERE ARE ALOT OF VIDEOS ON THIS SUBJECT.THIS IS A SAFTY ISSUE I DON'T UNDERSTAND WHY THIS IS NOT BEING TAKEN MORE SERIOUSLY.FORD SAYS THEY MUST DETERMINE IF IT IS A MAINTENANCE BEFORE THEY CAN MOVE FORWARD.THIS IS A $50,000.00 TRUCK THAT ISN'T WORTH A PLUG NICKEL IN IT'S CURRENT CONDITION.I USE THIS VEHICLE FOR MY BUSINESS SO AS OF NOW I AM SHUT DOWN.THIS WOBBLE HAPPENS ANYWHERE FROM 35-70MPH AND IS VERY SCARY TO DRIVE.IT IS CURRENTLY OUT OF SERVICE.PLEASE HELP ME

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