NHTSA Complaint #11187292 — 2014 RAM 1500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11187292
Vehicle	2014 RAM 1500
Component	STEERING
Date of Incident	March 16, 2019
Date Filed	March 16, 2019
Mileage	63,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WHILE DRIVING DOWN THE STREET AND MAKING A LEFT HAND TURN, THE WHEEL FELT HARD TO TURN, BUT THEN WAS FINE AFTER THAT, ABOUT 5 MINUTES LATER GETTING ONTO THE HIGHWAY THE WHEEL GOT TIGHT AGAIN, AND WHILE MERGING ONTO THE HIGHWAY THE WHEEL WAS EXTREMELY DIFFICULT TO TURN. TAKING AN EXIT AND MAKING A RIGHT HAND TURN I HAD TO USE ALL OF MY EFFORT TO TURN AND STRAIGHTEN BACK OUT. FELT LIKE THE WHEEL WAS GOING TO LOCK UP. MAKING TURNS THE REST OF THE WAY BACK HOME WAS VERY DIFFICULT. THE EPS SYSTEM WILL TURN BACK ON WHEN THE WHEELS ARE ABOUT 3/4 OF THE WAY TURNED, AND TURN BACK OFF MAKING THE TURN VERY DIFFICULT THEN BRIEFLY EASY. BUT WHEN I WAS HAVING TO USE MY BODY TO TURN AND THEN EPS KICKS BACK ON I MADE A VIOLENT TURN AND HAD A VERY HARD TIME GETTING BACK STRAIT AND IN MY LANE

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