NHTSA Complaint #11187265 — 2014 TOYOTA 4RUNNER STRUCTURE:BODY

Complaint Details

ODI Number	11187265
Vehicle	2014 TOYOTA 4RUNNER
Component	STRUCTURE:BODY
Date of Incident	February 11, 2019
Date Filed	March 16, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE BACK LIFT GATE LATCH HAD RUSTED AND CORRODED SO BADLY THAT IT WOULD NO LONGER SHUT ALL OF THE WAY OR OPEN UP AT ALL. WITH THE LIFT GATE IN A "OPEN" POSITION, THIS MADE THE SENSORS IN THE VEHICLE GO CRAZY. I.E.: HAZARDS RANDOMLY GOING OFF, SENSOR TELLING ME MY DOORS WERE OPEN (NOT JUST THE BACK DOOR), LOCKING AND UNLOCKING OF THE DOORS, ETC... THIS ALL WOULD HAPPEN WHEN THE VEHICLE WAS IN MOVING, DID NOT MATTER WHAT TYPE OF ROAD I WAS ON. I REPLACED THE FAULTY RUSTED LIFT GATE LATCH AND IT FIXED THE PROBLEM. THE LATCH ITSELF COST $290.34.

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