NHTSA Complaint #11187225 — 2018 TOYOTA HIGHLANDER

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11187225
Vehicle 2018 TOYOTA HIGHLANDER
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

THE XLE FRONT PASSENGER SEAT SITS VERY HIGH, CAUSING MY HEAD TO BRUSH UP AGAINST THE CEILING. THIS IS WILL CAUSE HEAD AND POSSIBLY NECK INJURIES IN THE EVENT OF A COLLISION. I'M NOT PARTICULARLY TALL AT 5'10', BUT ANYONE TALLER WILL HAVE A WORSE PROBLEM. THERE IS NO WAY TO LOWER THIS SEAT. I DON'T WANT TO SUFFER A HEAD INJURY JUST BECAUSE THE SEAT IS VERY HIGH.

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